FAQ - Frequently Asked Questions

What DNS servers do I use for my domain name?

In order for your Server Pro website to show up when visitors type http://www.yourdomain.com in their browsers, you will need to first change your domain name's DNS servers so that they point to our DNS servers. If you have purchased your domain name from us, you can update them in your Billing Manager. Otherwise, go to the domain name registrar where you got your domain from to change the DNS settings. Exact directions for doing so will vary depending on each individual registrar's procedures. Consult their help files or tech support as necessary. You can also check out our Flash Tutorials, which contain walk-throughs for some of the more common domain registrars.

Below is a list of our DNS servers. The ones you will need to use will depend on which server your account is hosted on. You should have received this information in your account activation email. If you still do not know, please open a support ticket with us and provide us with your username so that we may look it up for you.

Note: You've set the proper DNS servers for your domain name, but it's still not working? If so, please consult this guide for more tips.

If your account resides on No-More-Ads-1, please use the following DNS servers: Primary DNS Server Name: ns100.samantha.net Primary DNS Server IP: 72.37.164.194 Secondary DNS Server Name: ns100.serverpro.com Secondary DNS Server IP: 65.38.168.100

If your account resides on pcdigital1.com, please use the following DNS servers: Primary DNS Server Name: ns100.pcdigital1.com Primary DNS Server IP: 65.38.167.244 Secondary DNS Server Name: ns200.pcdigital1.com Secondary DNS Server IP: 65.38.167.245

If your account resides on serverpro2.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro.com Primary DNS Server IP: 65.38.168.100 Secondary DNS Server Name: ns100.samantha.net Secondary DNS Server IP: 72.37.164.194

If your account resides on serverpro3.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro3.com Primary DNS Server IP: 65.38.167.244 Secondary DNS Server Name: ns200.serverpro3.com Secondary DNS Server IP: 65.38.167.245

If your account resides on serverpro4.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro4.com Primary DNS Server IP: 205.214.72.192 Secondary DNS Server Name: ns200.serverpro4.com Secondary DNS Server IP: 205.214.72.193

If your account resides on serverpro5.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro5.com Primary DNS Server IP: 205.214.91.56 Secondary DNS Server Name: ns200.serverpro5.com Secondary DNS Server IP: 205.214.91.57

If your account resides on serverpro6.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro6.com Primary DNS Server IP: 65.38.185.68 Secondary DNS Server Name: ns200.serverpro6.com Secondary DNS Server IP: 65.38.185.69

If your account resides on serverpro7.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro7.com Primary DNS Server IP: 216.7.169.130 Secondary DNS Server Name: ns200.serverpro7.com Secondary DNS Server IP: 216.7.169.131

If your account resides on serverpro8.com, please use the following DNS servers: Primary DNS Server Name: ns100.serverpro8.com Primary DNS Server IP: 216.7.169.135 Secondary DNS Server Name: ns200.serverpro8.com Secondary DNS Server IP: 216.7.169.136

Related Topics:
No-More-Ads Plan specifics
Accessing your account via FTP
Username and Password
Accessing your account via its URL or associated temporary url
Accessing the Billing Control Panel
I've run out of bandwidth. What do I do?
Do you have any step-by-step tutorials on your site?
Why isn't my domain name working?
What is the control panel contact email address for?
Accessing the Hosting Account Control Panel
The Home Directory
Why isn't SSH enabled for my account?
How do I order additional disk space for my site?