FAQ - Frequently Asked Questions

How do I close my account?

have your account closed, please open a support ticket or send an email to billing@serverpro.com with your billing email address. Include the following information:

1) Your account username
2) The original order ID number

If you do not have your original order ID number, send the following instead (with your billing email address):

1) Account username
2) Billing email address (make sure it matches)
3) Full name as entered in the order form
4) Full billing address

Related Topics:
How do I check my billing information, view invoices, update credit card, etc?
Can I pay by regular mail?
How do I upgrade/downgrade my account?
Why is there another support ticket system in the Billing Control Panel? Which one do I use?
I've received declined billing notices from Paysystems. What do I do now?
Can I pay by check online?