FAQ - Frequently Asked Questions

Why isn't SSH enabled for my account?

Due to security precautions, shell access is disabled for all accounts by default. To have SSH enabled for your account, we will need you to fax a copy of your driver's license to us at (586)283-7359. Alternatively, you can attach it in an email to support@serverpro.com.

Related Topics:
No-More-Ads Plan specifics
Accessing your account via FTP
Username and Password
Accessing your account via its URL or associated temporary url
Accessing the Billing Control Panel
I've run out of bandwidth. What do I do?
Do you have any step-by-step tutorials on your site?
Why isn't my domain name working?
What is the control panel contact email address for?
Accessing the Hosting Account Control Panel
The Home Directory
What DNS servers do I use for my domain name?
How do I order additional disk space for my site?